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Frequently Asked Questions

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To register for our programs and courses, please follow the steps provided on Admissions page.

Entrance Requirements

The school does not discriminate based on race, sex, religion, ethnic origin, or disability.

Prospective students must have a high school diploma or equivalency diploma to be accepted for enrollment. If applicants are beyond the age of compulsory school attendance in Colorado and do not possess a diploma or equivalency diploma, they may complete an ability to benefit test. The school does not administer the test, but will provide information on availability when requested.


Prospective students may enroll anytime. Late enrollments will be accepted only one week into the course, depending on length of the course.

Postponement of Start Date

Postponement of a starting date, whether at the request of the school or the student, requires a written agreement signed by the student and the school. The agreement must set forth:

  • Whether the postponement is for the convenience of the school or the student, and;

  • deadline for the new start date, beyond which the start date will not be postponed.

If the course is not commenced, or the student fails to attend by the new start date set forth in the agreement, the student will be entitled to an appropriate refund of prepaid tuition and fees within 30 days of the deadline of the new start date set forth in the agreement, determined in accordance with the school’s refund policy and all applicable laws and rules concerning the Private Occupational Education Act of 1981.

Placement Assistance

Denver Integrative Massage School, Inc offers employment assistance to graduates, consisting of job lead referrals and job skills development. Hillary Olsen Hilliard, the owner of the school has owned and operated her own massage therapy business, Textured Motion, Inc, for many years, and she has the business acumen and skill set to help each graduate understand and learn basic business skills that will especially help those seeking to have their own private practice. The graduate will learn the options for Medical Insurance Billing, Web Marketing and Advertising, as well business strategy to attaining and retaining clientele. In addition to the self-employment options, we will give you assistance in your job search at local spas, clinics, and wellness centers, if you prefer to go that route. We make no guarantee, expressed or implied, of future employment. Current law prohibits any school from guaranteeing job placement as an inducement to enroll students.

Attendance Requirements

Students are expected to arrive on time for class with proper materials. An overall attendance rate of at least 90% is expected.

We have a few slated, make-up days, at the end of the six-month program for students to make-up any classes that were missed, but please take note that if a student misses more than can be covered in those make-up days, that it may be necessary to make up missed information privately with an instructor at a charge of $45 – 70 per hour. Consistent and/or repeated tardiness demonstrates a lack of respect for the instructor and fellow participants and is strongly discouraged. Students who are unable to continue classes for medical reasons or severe personal problems will be required to take a leave of absence until they are able to return to class. Proper documentation will be required to substantiate a student’s withdrawal.

Progress Policy

Grades are based on pass/fail and on attendance. The pass or fail designation will not rely solely on the use of written examinations, but will rely also on student evaluations. Evaluations by the instructors will be based upon class discussions, behavior and participation, online questions/discussions/forums, as well as attendance and promptness. Students are expected to complete the Online Distance Education Lesson prior to the In-Class discussion and practice.

Grading System

The grading system is based on pass/fail and on attendance. An evaluation by the instructor will be given at the end of each course, and then a final program/course evaluation will be given to the student as well, designating performance, areas of improvement, and strengths.

Conduct Policy

All students are expected to act maturely and are required to respect other students and faculty members. Possession of weapons, illegal drugs, and alcohol of any kind are not allowed at any time on school property. Any violation of school policies may result in permanent dismissal from school.


Any student may be dismissed for violations of rules and regulations of the school, as set forth in school publications. A student also may be withdrawn from classes if he or she does not prepare sufficiently, neglects assignments, or makes unsatisfactory progress. The director, after consultation with all parties involved, makes the final decision.

The Director of Education may temporarily suspend students whose conduct is disruptive or unacceptable to the academic setting. After appropriate counseling, students who demonstrate a genuine desire to learn and conform to school standards of conduct, may be allowed to resume attendance. The director will review each case and decide upon re-admittance.

Previous Credits

Credits from another institution will be evaluated on a case-by-case basis. Denver Integrative Massage School, Inc does not guarantee transferability of our credits to another institution unless there is a written agreement with another institution.

Student Grievance Procedure

If the student has a grievance or complaint with the school and/or the staff, that student should put that complaint in writing and should follow these steps: 1) include details of the incidence and with whom the grievance is towards, 2) date typed letter, 3) include both a printed name and a signed name, 4) email that complaint to the school’s director: Hillary O. Hilliard, email: 5) in addition to the typed letter, the student may also call Ms. Hilliard to discuss the situation but only after the typed letter has been received, Ph: 303-623-3121

Student Complaints

Student Complaints should be brought to the attention of the School Director to attempt resolution. The Director and student are to follow the grievance procedures according to school policy printed in the school catalog. If satisfactory resolution cannot be reached between the student and the school, the student may file a written complaint online with the Colorado Division of Private Occupational Schools at or by requesting a complaint form at (303) 866-2723.

All student complaints submitted to the Division must be in writing and shall be filed within two years after the student discontinues training at the school.

Refund Policy

Students not accepted to the school are entitled to all monies paid. Students who cancel this contract by notifying the school within three (3) business days are entitled to a full refund of all tuition paid. Students, who withdraw after three (3) business days, but before commencement of classes, are entitled to a full refund of all tuition paid except the maximum cancellation charge of $150.00 or 25% of the contract price, whichever is less. In the case of students withdrawing after commencement of classes, the school will retain a cancellation charge plus a percentage of tuition, which is based on the percentage of contact hours attended and number of distance education lessons completed in the Program/Stand Alone Course, as described in the table below. The refund is based on the official date of termination or withdrawal.

Refund Table

Student is entitled to upon withdrawal/terminationRefund

Within first 10% of program (Distance Ed, Lessons 1-2)90% less cancellation charge

After 10% but within first 25% of program (Distance Ed, Lessons 3-4)75% less cancellation charge

After 25% but within first 50% of program (Distance Ed, Lessons 5-6)50% less cancellation charge

After 50% but within first 75% of program (Distance Ed, Lesson 7)25% less cancellation charge

After 75% [if paid in full, cancellation charge is not applicable]NO Refund

  1. The student may cancel this contract at any time prior to midnight of the third business day after signing this contract.

  2. All refunds will be made within 30 days from the date of termination. The official date of termination or withdrawal of a student shall be determined in the following manner:

    • The date on which the school receives written notice of the student’s intention to discontinue the training program; or

    • The date on which the student violates published school policy, which provides for termination.

    • Should a student fail to return from an excused leave of absence, the effective date of termination for a student on an extended leave of absence or a leave of absence is the earlier of the date the school determines the student is not returning or the day following the expected return date.

  3. The student will receive a full refund of tuition and fees paid if the school discontinues a program/Stand Alone course within a period of time a student could have reasonably completed it, except that this provision shall not apply in the event the school ceases operation.

  4. The policy for granting credit for previous training shall not impact the refund policy.

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